Terms of Service

1. Acceptance of Terms

By accessing and using Moskal's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Moskal provides AI-powered sentiment monitoring and analysis services for public conversations across Indonesia. Our platform offers real-time tracking, analysis, and reporting of social media sentiment and public discourse.

• Real-time sentiment analysis and monitoring
• Topic tracking and narrative analysis
• KOL (Key Opinion Leader) identification and monitoring
• Automated reporting and insights generation
• AI-powered conversation analysis

3. User Responsibilities

Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. You agree to:

• Provide accurate and complete information when creating an account
• Use the service only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorized access to our systems or data
• Respect the intellectual property rights of Moskal and third parties
• Not use the service to harm, harass, or violate the rights of others

4. Data Usage and Privacy

Moskal analyzes publicly available social media content and conversations. We are committed to protecting user privacy and handling data responsibly:

• We only analyze publicly available content
• Personal data is processed in accordance with our Privacy Policy
• We implement appropriate security measures to protect data
• Users retain ownership of their account data and insights

5. Intellectual Property

The Moskal platform, including its algorithms, software, design, and content, is protected by intellectual property laws. Users are granted a limited, non-exclusive license to use the service for its intended purpose.

6. Service Availability

While we strive to maintain high service availability, Moskal does not guarantee uninterrupted access to the platform. We may perform maintenance, updates, or experience technical issues that temporarily affect service availability.

7. Limitation of Liability

Moskal provides its services "as is" and makes no warranties regarding the accuracy, completeness, or reliability of the information provided. Users acknowledge that sentiment analysis and social media monitoring involve inherent uncertainties and limitations.

8. Termination

Either party may terminate this agreement at any time. Upon termination, users will lose access to the platform and their data may be deleted in accordance with our data retention policies.

9. Changes to Terms

Moskal reserves the right to modify these Terms of Service at any time. Users will be notified of significant changes, and continued use of the service constitutes acceptance of the modified terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us: